Privacy Policy

? Privacy Policy for Viva Zen Shots

At https://viva-zen-shots.kratom-planet.com, your privacy and data security are of utmost importance. This Privacy Policy details our commitment to handling personal data responsibly in accordance with various international privacy laws, including Canada’s Personal Information Protection and Electronic Documents Act (PIPEDA), Quebec Law 25 on the protection of personal information in the private sector, the European Union’s General Data Protection Regulation (GDPR), Brazil’s General Data Protection Law (LGPD), California’s California Consumer Privacy Act/California Privacy Rights Act (CCPA/CPRA), Colorado’s Colorado Privacy Act (CPA), Utah’s Utah Consumer Privacy Act (UCPA), Connecticut’s Connecticut Data Privacy Act (CTDPA), Virginia’s Virginia Consumer Data Protection Act (VCDPA), South Africa’s Protection of Personal Information Act (POPIA), and others.

Scope of Policy

This policy governs all interactions with our website, applications, services, and products. Please be aware that this privacy policy does not apply to external platforms, applications, products, or services that may be accessed through links on our platform. Each of these entities will have its own privacy policy.

Data Processing Activities

Our privacy policy applies when you:

  • Use our applications and services as a registered user.
  • Visit any of our websites associated with this Privacy Statement.
  • Engage with us through communications such as newsletters, emails, phone calls, or text messages/SMS.

Collection of Personal Data

We collect diverse types of personal information to enhance your experience and optimize our services, including but not limited to:

  • Account details you provide when signing up for our services.
  • Payment information required to process transactions.
  • Financial records pertinent to billing and account management.
  • Purchase history to personalize your shopping experience.
  • Mobile device identifiers for app functionality and user analytics.
  • Location data where necessary for service provision.
  • Feedback and reviews you share with us.
  • Social media information if linked to our services.
  • Product preferences and interests to improve our offerings.

This information is collected through various channels: your direct input during account creation or purchase, automatic tracking via our digital platforms, and data received from third parties in accordance with their privacy practices.

Cookies and Similar Technologies

To provide a seamless experience and gather insights on how our services are used, we use cookies. These cookies fall into different categories such as:

  • Strictly Necessary: Essential for the website to function properly.
  • Preference: Help us remember your preferences and improve your user experience.
  • Analytics: Enable us to analyze user behavior and optimize our services.
    You can manage these cookies through our Cookie Manager, which allows you to control your cookie preferences.

Data Retention and Deletion

We retain personal data for as long as necessary to fulfill the purposes for which it was collected or as required by law. Once this purpose is fulfilled or the legal requirement met, we take steps to delete or anonymize the data in a secure manner.

Security Measures

Your privacy and security are paramount to us. We implement robust organizational measures and state-of-the-art security technologies to protect your personal data from unauthorized access, use, or disclosure. This includes encrypted communication channels and rigorous third-party processing standards.

Children’s Privacy

We do not intentionally collect personal data from children under the age of 18. If you are a parent or guardian and believe your child has provided us with personal data, please contact our privacy team immediately.

Your Rights

Depending on where you reside, you may have rights regarding your personal data, including:

  • Access to your personal data.
  • Rectification of inaccurate personal data.
  • Erasure or deletion of your personal data, when applicable.
  • Restrictions on the processing of your personal data.
  • Data portability for the personal data you have provided us.
  • Object to our processing of your personal data for certain purposes.
  • Non-discrimination for exercising your privacy rights.
  • The right to file an appeal or complaint with a supervisory authority.

Contacting Us

For any inquiries, to unsubscribe from our communications, or to exercise your data-related rights, please reach out to us via email at [email protected] or by writing to the address provided on our website.

This Privacy Policy is subject to change, and we encourage you to review it regularly for any updates. Your continued use of our services after any changes constitutes your acceptance of the new terms.